Tag Archives: Session Printer Policy

Local Policy Session Printing With CVADS

Local Policy Session Printing With CVADS

Recently on site I came across my first requirement for a Citrix Session Printer Policy when migrating from an on-premises 7.15 Site to CVADS.

At first I simply tried copying the policy in to the Cloud Studio but when I came to select the printer it was unable to connect. The first step was to eliminate firewall rules as usual so I got the SMB ports opened between the Cloud Connectors and the Print Servers but this didn’t resolve the issue.

Luckily I was working with Citrix at the time and so a quick check through Slack turned up Citrix Article https://support.citrix.com/article/CTX220345 which says “Because limitation of Citrix Cloud and Connector, in certain scenarios, communication with some of the on premises components, there is a need for some customers to manage the Citrix polices locally”.

The article itself was straightforward enough and geared towards using an Active Directory Group Policy which was duly created but still failed to apply. Closer inspection showed that because the customer uses AppSense for user personalisation they didn’t have the “user group policy loopback processing mode” enabled.

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